ERP Business Analyst Location:Monroe, NC, USA

Job Description:

Qualifications


Strong analytical, problem-solving, process knowledge, multitasking and decision-making skills are also important


Attention to detail and the ability to prioritize, delegate and execute tasks effectively are critical


Bachelor degree in Information technology or equivalent


4-5 years experience in a similar position


Documented knowledge of the manufacturing, service and or construction industry


Experience working in projects


Documented good experience working with:


Knowledge of ERP systems (Infor/Baan IV is a major advantage)


Development knowledge of Microsoft SQL Reporting Services

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Excellent working knowledge of Microsoft Excel, SQL Databases


Positive customer service attitude


Strong personal drive and commitment to deliver on time results


The ability to work with all levels of employees


Flexible and able to work independently


Excellent communication skills

Responsibilities


The ERP Business Analyst is a full-time position and acts as a liaison for all stakeholders in the operational support of our ERP system Baan IV


Performs and coordinates the analysis of business needs in relation to our ERP system Baan IV


Develops and maintains a thorough understanding of the ERP process, field Service operation and sales through the different divisional business system solutions


Conduct training sessions in these applications and corresponding workflows/processes


Develops and executes system testing in cooperation with our regional and divisional IS Team


Acts as a liaison between the business and IT development team


Evaluate, analyze, and map business processes, working with the business to determine possible solutions to increase efficiencies and productivity


Develop functional requirements documents


Develops business critical reports using SQL Server reporting services


Be able to travel up to 25% of the time