Job Description

Job Title: Sr. Business System Analyst

 

Location: South SFO, CA (Hybrid role with 3 days onsite/week)

 

Required Experience Level: 10 – 15 years

 

Job Summary:

We are seeking a Business Systems Analyst with expertise in Contract Lifecycle Management (CLM) solutions. The successful candidate will play a critical role in analyzing, designing, and implementing business systems and processes that support the efficient management of contracts, regulatory compliance, and business operations within the Life Sciences industry. This role requires deep knowledge of CLM systems, a strong understanding of industry-specific regulations and requirements, and the ability to work closely with cross-functional teams to drive the optimization of business systems and processes.

 

Key Responsibilities:

• Lead the implementation, enhancement, and optimization of CLM systems for managing contracts across various stages (drafting, negotiation, approval, execution, compliance, and renewal).
• Collaborate with internal stakeholders (legal, procurement, finance, compliance, and business teams) to identify requirements and design CLM solutions that improve contract efficiency and compliance.
• Ensure CLM system functionality supports industry-specific contract types, such as clinical trial agreements, licensing agreements, and vendor contracts.
• Provide subject-matter expertise in CLM processes, best practices, and integration with other enterprise systems (ERP, CRM, Document Management).
• Engage with stakeholders to understand business needs and translate them into clear, actionable requirements for system enhancements or new solutions.
• Work with project managers and IT teams to define and document system specifications and ensure they align with business objectives.
• Create detailed user stories, use cases, and functional specifications for system enhancements or new implementations.
• Apply a strong understanding of the Life Sciences industry, including pharmaceutical, biotechnology, medical devices, and clinical research environments, to tailor systems to meet industry-specific needs.
• Ensure compliance with industry regulations (e.g., GxP, FDA, EMA, HIPAA) and support the development of systems and processes that ensure regulatory adherence.
• Collaborate with compliance and regulatory teams to ensure that contracts and related processes meet Life Sciences industry standards and legal requirements.
• Support the integration of CLM systems with other enterprise solutions, including CRM, ERP, and Document Management Systems.
• Ensure seamless data flow between systems to improve efficiency and ensure accurate contract data is accessible across the business.
• Oversee testing activities to ensure that the CLM system meets business requirements and quality standards.
• Conduct system validation, user acceptance testing (UAT), and coordinate defect resolution.
• Provide training to end-users on CLM system functionality and Life Sciences-specific processes.
• Act as a point of contact for system-related issues, providing timely support and troubleshooting.
• Stay up-to-date with advancements in CLM technology, Life Sciences regulations, and industry trends to recommend system enhancements and process improvements.
• Analyze system performance and propose process optimizations to increase operational efficiency and ensure compliance.

 

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Life Sciences, or a related field (Master’s degree preferred).
• 5+ years of experience as a Business Systems Analyst or similar role, with a focus on Contract Lifecycle Management (CLM) systems.
• Strong background in the Life Sciences domain (pharmaceuticals, biotechnology, medical devices, clinical trials) and knowledge of industry-specific processes and regulations.
• Experience with CLM platforms such as Agiloft, Icertis, DocuSign CLM, or similar systems is highly desirable.
• Proficient in systems analysis, requirements gathering, and documentation.
• Experience with CLM system configuration, customization, and integration.
• Familiarity with tools for process mapping and documentation (e.g., Visio, Jira, Confluence).
• Knowledge of database management and data integration methods.
• In-depth understanding of Life Sciences regulations (e.g., FDA, EMA, GxP, HIPAA) and their impact on business processes.
• Familiarity with clinical trials, research and development (R&D) processes, and industry contract requirements.
• Strong critical thinking and problem-solving abilities to identify issues, evaluate solutions, and implement improvements.
• Ability to translate business needs into technical requirements and ensure the system aligns with business goals.
• Strong verbal and written communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Experience working with cross-functional teams and managing stakeholder relationships.