Job Description

IBM WebSphere MQ Administrator
Location: Belton, SC (Onsite)

Must be a Local Candidate of Belton, SC

Must Have:-

IBM WebSphere MQ Administrator, IIB, MQ with Linux, IBM MQ Clustering, Grafana, Kibana, and AKS (Azure Kubernetes Services)

Detailed JD: -

• Candidate should be extremely good at IBM WebSphere MQ Administrator with minimum of 7-8 years of experience. 
• Candidate must know skills on IBM MQ Clustering , Installations , Distribution queuing and new setup. 
• Candidate must be good using MQ with Linux, Windows and have expertise in scripting. 
• Candidate should have administration experience on IIB experience who can able to do configuration changes , deployments and Broker setup.  
• Good hands-on expertise on Problem management , change management , Incident management is must. 
• Hands-on expertise on setting up SSL, certificate/key management
• Experience with installing, patching, upgrading, administering, scripting, and maintaining/troubleshooting on both MQ & IIB. 
• Should be having expertise in working through Agile Methodology. 
• Candidate having Certification on MQ , IB , ACE will be preferred. 
• Ability to work independently and as part of a team. 
• Need hands on experience to tune the AKS cluster environment Need to have knowledge into scripting knowledge 
• Should have working knowledge on monitoring tools like Grafana, Kibana 
• Must have knowledge to deploy Kubernetes application into AKS (Azure Kubernetes Services) 
• To adhere to quality standards, regulatory requirements and company policies 
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases 
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans. 
• To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. 
• To provide support for on call escalations orL3 level support and doing incident and problem management 
• Work on value adding activities such Knowledge base update and management, training freshers, coaching analysts and conducting interviews or participation in hiring drives.