Job Description

Are you excited about leveraging AI to decode conversations and turn them into actionable insights? We’re looking for a Data Scientist, Call Intelligence to revolutionize how businesses understand and optimize voice interactions. In this role, you’ll dive into cutting-edge technologies to extract value from spoken communication, driving innovation and enhancing customer experiences.

What You’ll Do:

• Develop machine learning models to analyze and extract insights from voice data, including speech-to-text, sentiment analysis, and intent detection.
• Work with large-scale conversational datasets to uncover trends and patterns that inform business strategies.
• Collaborate with product, engineering, and UX teams to build AI-powered solutions that enhance call intelligence.
• Conduct exploratory data analysis, feature engineering, and model optimization to improve system performance.
• Stay at the forefront of AI and natural language processing (NLP) advancements, bringing new ideas to the table.

What We’re Looking For:

• Strong experience in data science, machine learning, and NLP techniques.
• Proficiency in Python, TensorFlow, PyTorch, or similar tools.
• Knowledge of speech recognition, audio processing, and conversational AI is a plus.
• Exceptional problem-solving skills and a passion for innovation.
• A collaborative mindset and the ability to turn complex challenges into scalable solutions.

Join us to transform conversations into powerful insights. Apply today and make your mark in the world of call intelligence!