Job Title: Product Management Director, Field Service Mobile AI
About the Role
Are you ready to lead the charge in transforming how field service teams operate in a mobile-first, AI-driven world? As Product Management Director for Field Service Mobile AI, you’ll spearhead the creation of intelligent, seamless, and game-changing mobile solutions that empower technicians and service teams to deliver exceptional results, anywhere.
At Salesforce, we’re redefining the future of field service operations with cutting-edge AI, intuitive mobile experiences, and tools designed to optimize efficiency and customer satisfaction. This is your chance to drive a product vision that truly makes an impact.
What You’ll Do
Define the Vision: Craft and execute a strategic product roadmap that integrates AI-powered solutions into mobile field service workflows.
Innovate & Build: Partner with engineers, designers, and AI researchers to create intelligent tools that improve efficiency, enhance user experiences, and provide actionable insights.
Understand the User: Engage with customers and stakeholders to identify pain points and opportunities, shaping products that meet real-world needs.
Drive Go-To-Market Success: Lead cross-functional teams to bring solutions to market, ensuring alignment with business goals and customer expectations.
Measure Impact: Use data-driven insights to monitor performance, optimize features, and continually deliver value to users.
Who You Are
You’re not just a product leader—you’re a visionary with:
Proven Expertise:
8+ years in product management, with at least 3 years leading AI-powered or mobile-first products.
A track record of delivering impactful products in field service, enterprise software, or related domains.
Technical Acumen:
Familiarity with AI technologies like natural language processing, computer vision, or predictive analytics.
Experience working closely with engineering and data science teams.
User-Centric Approach:
Passion for understanding customer challenges and translating them into innovative product solutions.
A knack for crafting intuitive and engaging mobile experiences.
Strategic Leadership:
Strong ability to inspire teams, align stakeholders, and drive results in a fast-paced environment.
Exceptional communication skills to convey complex ideas to diverse audiences.
Why Join Us?
Shape the Future: Be at the forefront of innovation, creating solutions that revolutionize how field teams work.
Collaborative Culture: Work with a diverse team of engineers, designers, and researchers who share your passion for building great products.
Flexibility & Growth: Thrive in a flexible, remote-friendly work environment with opportunities for professional development.
Competitive Package: Enjoy a comprehensive compensation package, including salary, equity, and benefits.
Key Skills: