ServiceNow - ITOM Consultant
Location: On-Site, Dallas–Fort Worth metroplex, TX

Job Description:

About the Role:

Are you a ServiceNow enthusiast with a passion for driving innovation and leading teams to success? As a ServiceNow Lead Engineer, you will be at the forefront of transforming enterprise service delivery. This is your chance to shape the future of IT workflows, enabling seamless operations and elevating user experiences for global organizations.

We’re seeking a visionary leader who thrives in a collaborative environment, loves tackling complex challenges, and has a knack for translating technical possibilities into real-world solutions. If you’re ready to lead with creativity, precision, and purpose, this is the role for you!


What You'll Do:

  • Architect the Future: Design and implement cutting-edge ServiceNow solutions that streamline processes and deliver measurable results.
  • Lead with Impact: Guide a team of skilled engineers, fostering a culture of excellence and innovation.
  • Solve Complex Problems: Analyze business needs and translate them into scalable, robust ServiceNow applications.
  • Champion Best Practices: Ensure adherence to industry standards and the adoption of emerging trends in ServiceNow development.
  • Collaborate Across Teams: Work closely with stakeholders, project managers, and business analysts to align technical solutions with organizational goals.
  • Mentor and Inspire: Elevate the skills of your team through coaching, knowledge sharing, and hands-on leadership.

What We’re Looking For:

  • Proven Expertise: 5+ years of experience in ServiceNow development and architecture, with a deep understanding of platform capabilities.
  • Technical Mastery: Strong knowledge of scripting languages, integrations, and ServiceNow modules like ITSM, ITOM, and HRSD.
  • Leadership Skills: Demonstrated ability to lead teams, manage projects, and inspire innovation.
  • Problem-Solving Prowess: A creative thinker who excels in designing solutions for complex business challenges.
  • Effective Communicator: Ability to articulate technical concepts to both technical and non-technical audiences.
  • Certifications Preferred: ServiceNow Certified System Administrator, Implementation Specialist, or other relevant credentials.

Why Join Us?

  • Innovative Projects: Work on challenging and impactful projects that redefine enterprise service delivery.
  • Collaborative Culture: Join a team that values collaboration, creativity, and a growth mindset.
  • Professional Growth: Take advantage of continuous learning opportunities, certifications, and leadership development programs.
  • Flexibility & Work-Life Balance: Embrace remote work options and a culture that respects your personal time.
  • Competitive Compensation: Enjoy a top-notch salary, performance bonuses, and comprehensive benefits.

Key Skills:

  • ServiceNow - ITOM Consultant