Manager, User Experience Research
Job Title: Manager, User Experience Research
About the Role
Do you believe great experiences are born from understanding the people who use them? As the Manager of User Experience Research, you’ll lead a team dedicated to uncovering insights that shape intuitive, innovative, and impactful products. Your mission is to ensure every decision we make is guided by a deep understanding of our users’ needs, behaviors, and aspirations.
At Abbott Laboratories, we’re designing the future of [insert industry/product focus], and your leadership in UX research will drive that vision forward.
What You’ll Do
Lead the Research Strategy: Define and implement a user research roadmap that aligns with product and business goals.
Inspire and Manage a Team: Mentor and empower a talented team of UX researchers to deliver impactful insights that shape product development.
Be the Voice of the User: Advocate for users by delivering compelling, actionable research findings to cross-functional teams.
Drive Methodological Excellence: Utilize and promote diverse research methods, from ethnography and usability testing to surveys and data analysis.
Collaborate Across Teams: Work closely with product managers, designers, and engineers to integrate research insights into every stage of the design process.
Who You Are
You’re not just a researcher—you’re a leader, a collaborator, and an advocate for the user with:
Proven Experience:
7+ years in user experience research, with 2+ years in a leadership role.
A track record of influencing product decisions with user insights.
Methodological Expertise:
Mastery of both qualitative and quantitative research methods, including usability testing, interviews, journey mapping, and analytics.
Familiarity with research tools like UserTesting, Optimal Workshop, or similar platforms.
Exceptional Communication Skills:
The ability to translate complex research findings into clear, actionable insights for diverse audiences.
Experience presenting to executive stakeholders and driving buy-in for user-centered strategies.
Collaborative Leadership:
A passion for mentoring and developing a high-performing team.
Strong cross-functional collaboration skills to work effectively with product, design, and engineering teams.
Why Join Us?
Shape the Future: Lead research efforts that directly influence the creation of groundbreaking products.
Collaborative Culture: Work with a passionate, multidisciplinary team committed to innovation and excellence.
Professional Growth: Access opportunities for leadership development and exposure to cutting-edge UX research practices.
Flexibility & Balance: Thrive in a flexible work environment that values work-life harmony.
Competitive Benefits: Enjoy a robust compensation package, including salary, equity, and comprehensive benefits.
Key Skills: