Product Management Director, Field Service Mobile AI
Location: On-Site, San Francisco, CA

Job Description:

Product Management Director, Field Service Mobile AI

Job Title: Product Management Director, Field Service Mobile AI


About the Role

Are you ready to redefine how field service teams operate in a world driven by mobility and AI? As the Product Management Director for Field Service Mobile AI, you’ll lead the charge in creating intelligent, mobile-first solutions that empower teams to work smarter, faster, and with unmatched precision—wherever they are.


At Salesforce, we’re on a mission to transform field operations. With cutting-edge AI and user-centered design, we’re crafting tools that deliver seamless workflows, proactive insights, and exceptional customer experiences.


What You’ll Do

Craft the Vision: Develop and drive a strategic roadmap for mobile AI solutions, bridging the gap between field service needs and emerging technologies.

Lead Innovation: Partner with data scientists, engineers, and UX designers to create AI-driven tools that revolutionize mobile field operations.

Empower Frontline Teams: Design products that simplify complex workflows, predict issues before they occur, and enhance on-the-go decision-making.

Engage with Customers: Collaborate with field service leaders to deeply understand their challenges and ensure solutions address real-world needs.

Own the Product Lifecycle: Oversee development from concept to launch, ensuring products deliver measurable impact and user delight.

Who You Are

You’re not just a product leader—you’re a visionary innovator with:


Proven Expertise:


8+ years of experience in product management, including a focus on mobile applications and AI-driven technologies.

A track record of successfully launching and scaling enterprise-level products.

Technical Depth:


Strong understanding of AI/ML applications like natural language processing, predictive analytics, or computer vision.

Familiarity with mobile app ecosystems and cloud technologies.

User-Centric Mindset:


A passion for understanding user needs and designing intuitive, impactful mobile experiences.

Experience collaborating with UX teams to create customer-focused solutions.

Strategic Leadership:


Exceptional ability to inspire and align cross-functional teams around a shared product vision.

Strong communication skills to advocate for your product at all levels of the organization.

Why Join Us?

Innovate at Scale: Lead the development of products that empower field service professionals across industries.

Collaborate with Experts: Work with a dynamic team of engineers, AI researchers, and designers who share your passion for innovation.

Shape the Future: Play a pivotal role in transforming field service operations with cutting-edge technology.

Work Your Way: Enjoy flexibility in a supportive, remote-friendly environment that values work-life balance.

Competitive Rewards: Receive a comprehensive compensation package, including salary, equity, and top-tier benefits.


Key Skills:

  • Product Management Director, Field Service Mobile AI