About the Team
Imagine shaping the future of retail at the cutting edge of AI and eCommerce. Our team of innovative engineers, data scientists, and product visionaries is driven by a shared mission: to revolutionize the retail experience through intelligent automation, data-driven insights, and customer-centric solutions. We are a collaborative, passionate group that thrives on solving complex challenges and creating meaningful change.
About the Role
Are you ready to redefine the role of AI in retail? As our Director of Technology – AI Engineering, you’ll lead transformative AI initiatives that enhance customer engagement, streamline operations, and uncover new growth opportunities. With a strategic vision, a passion for innovation, and the ability to inspire a world-class team, you’ll play a pivotal role in driving the future of AI in eCommerce.
Your Impact
- Shape the AI Roadmap: Define and execute a forward-thinking strategy that aligns cutting-edge AI solutions with business goals to revolutionize personalization, operations, and customer experiences.
- Lead Innovation: Stay ahead of industry trends, implementing emerging AI technologies to ensure our platform is ready for the future.
- Elevate Customer Engagement: Build intelligent systems—personalization engines, search tools, and recommendation models—that transform every aspect of the customer journey.
- Streamline Operations: Develop predictive models and AI solutions for demand forecasting, inventory management, and supply chain optimization to make operations smarter and faster.
- Promote a Data-Driven Culture: Implement a robust data governance framework that ensures scalable and secure AI solutions.
- Drive Collaboration: Partner with product, engineering, and marketing teams to prioritize high-impact AI initiatives and foster cross-functional success.
- Inspire Excellence: Build and lead a world-class AI team, fostering a culture of innovation, learning, and collaboration.
- Champion Responsible AI: Embed ethical AI practices into every project, prioritizing fairness, transparency, and regulatory compliance.
- Show Measurable Results: Define and track KPIs to demonstrate the ROI of AI initiatives, reporting regularly to executive leadership.
What You Bring
- Academic Excellence: An MS or Ph.D. in Computer Science, Machine Learning, or related fields—or equivalent experience.
- Industry Expertise: 12+ years of experience in technology or engineering, including 7+ years in AI/ML-focused roles, particularly in eCommerce. Proven success in building recommendation engines, search algorithms, and predictive analytics.
- Technical Mastery: Proficiency in Python, R, Java, and leading ML frameworks like TensorFlow, PyTorch, and Scikit-Learn.
- Visionary Leadership: A demonstrated ability to set and execute a strategic vision for AI while inspiring and guiding high-performing teams.
Why Join Us?
At Williams-Sonoma, Inc., we believe that our people are our greatest asset. We foster a culture of connection, growth, and inclusivity, creating an environment where everyone can thrive.
- Competitive Compensation: Base salary of $230,000–$270,000, with merit bonuses and additional benefits.
- Comprehensive Benefits: Discounts on WSI brands, 401(k) with company match, health and wellness programs, and generous paid time off.
- Learning & Growth Opportunities: Access to WSI University, mentorship programs, and career development workshops.
- Inspiring Culture: We prioritize diversity, equity, and inclusion, fostering an environment where authenticity and creativity flourish.
About Us
Founded in 1956, Williams-Sonoma, Inc. is the premier retailer of high-quality kitchen and home products in the U.S. Our family of brands includes Williams Sonoma, Pottery Barn, West Elm, and more. With a global footprint and a commitment to innovation, we’re reshaping the future of retail—one inspired product at a time.
Your Next Step
Ready to lead the AI revolution in retail? Join us and make an impact that redefines how customers experience shopping. Let’s innovate, inspire, and grow—together.
