Job Description

At Pacsun, we inspire the next generation of youth at the intersection of fashion, music, art, and sport. As a leading lifestyle brand, we curate exclusive collections from the hottest brands like adidas, Brandy Melville, and Essentials Fear of God. We’ve built a community that thrives on creative expression and positive change, both inside and outside of the retail world.

We’re looking for a Business Intelligence Analyst to help us turn data into insights that drive retail transformation. This role is perfect for a detail-oriented, data-driven individual with a deep understanding of the retail industry and a passion for making an impact through data.

Why Pacsun?

• We’re not just about selling clothes – we’re about fostering community, creating change, and pushing the boundaries of innovation.
• Through our PacCares program, we use our platform to create positive impact, supporting important causes within our community.
• Pacsun is a place where you can grow, learn, and succeed while enjoying a vibrant, supportive culture.

What You’ll Do:

• Gather Business Requirements: Collaborate with cross-functional teams (merchandising, planning, finance, and more) to understand data and reporting needs that align with business goals.
• Drive Data Insights: Analyze retail data to uncover trends and opportunities, providing actionable insights to improve performance and strategy.
• Reporting & Dashboard Development: Create and maintain custom reports using MicroStrategy and Manhattan Active Omni Supply Chain Intelligence that deliver clarity and accuracy.
• Collaborate with Stakeholders: Act as the bridge between business stakeholders and technical teams, ensuring BI tools meet the specific needs of the business.
• Ensure Data Integrity: Work with IT and business teams to resolve discrepancies and improve data quality, ensuring that insights are based on reliable information.
• Ad-hoc Reporting & Support: Provide timely reports for business decision-makers, and train users on how to leverage BI tools to enhance their decision-making processes.
• Continuous Improvement: Stay ahead of the curve by identifying opportunities to optimize BI processes and integrate AI and advanced analytics into Pacsun’s BI strategy.

Who You Are:

• Experienced Analyst: You have at least 3 years of experience in business intelligence or a related role, preferably in retail.
• Tech-Savvy: You are proficient in reporting and analytics, with hands-on experience in tools like MicroStrategy and Manhattan Active Omni. You also have a strong understanding of PowerPoint, Excel, and other Microsoft Office tools.
• Analytical & Strategic Thinker: You can interpret complex retail data, uncover trends, and translate insights into actionable business strategies.
• A Collaborative Communicator: You thrive in cross-functional team environments and excel at explaining complex data to both business and technical teams.
• Retail-Savvy: You have a strong understanding of retail dynamics and how data can drive business decisions.

What We Offer:

• Salary Range: $73,424 - $83,000, with competitive incentives.
• Pacs Perks:
  • Dog-friendly office
  • On-site cafe and gym
  • $1,000 referral incentive program
  • Associate discounts of 30-50% off merchandise, both in-store and online
  • Generous long-term and short-term incentive programs
  • Immediate 100% vested 401K with employer match
  • Calm Premium access for all employees and more!

Physical Requirements:

• Ability to work at a desk and on a computer for extended hours.
• Occasional travel may be required (e.g., hotel, airplane, and car travel).

Position Type: Full-time. Some evening/weekend work may be required during high-volume periods.