Ready to shape the future of technology and innovation? Join Ericsson’s Innovate Graduate Technology Program, an 18-month immersive development experience, including a six-month international rotation (most likely in Sweden). Work alongside pioneering thinkers and bold innovators as you help redefine what's possible in telecommunications and AI-powered solutions.
As a Customer Solutions Manager - GCU AT&T in Plano, Texas, you'll collaborate with global teams, solve complex customer challenges, and drive next-gen innovations that connect the world.
???? AI Strategy & Solutions: Identify and integrate AI-driven solutions that enhance performance and operational efficiency for our customers.
???? Customer Engagement: Partner with clients to understand their needs, lead strategic conversations, and influence decision-making on AI adoption.
???? Industry Thought Leadership: Stay ahead of trends, establish strategic partnerships, and champion a culture of AI innovation within Ericsson.
???? Performance Insights: Measure the impact of AI initiatives and provide actionable recommendations to optimize results.
???? Educational Background: B.Sc./M.Sc. in Computer Science, Electrical Engineering, or related field.
???? Experience: Recent graduate with ~2 years of professional experience (telecom industry experience preferred).
???? AI Passion: Strong understanding of supervised/unsupervised learning, reinforcement learning, and large language models with real-world application experience.
???? Global Mindset: Eager to relocate internationally for rotation and future opportunities.
???? Problem Solver: Results-driven, with a creative, “can-do” approach to challenges.
???? Communication Mastery: Confident presenter with the ability to inspire and influence diverse audiences.
???? Global Exposure: International rotations that give you a global perspective.
???? Innovative Culture: Work on cutting-edge solutions in Mobile Networks, Cloud, and ICT.
???? Collaboration: Connect with industry pioneers and advanced problem solvers from diverse backgrounds.
???? Learning & Growth: Thrive in an environment that encourages experimentation and continuous learning.
???? Career Transformation: Build a future-ready career with a program designed to develop the next wave of technology leaders.
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