Job Description

About the Role

As the Tech Project Manager for ServiceNow, you will be at the forefront of strategic technology initiatives, leveraging the ServiceNow platform to design and implement solutions that enhance operational efficiency. Your role will encompass leading cross-functional teams, managing end-to-end project lifecycles, and delivering value-driven outcomes aligned with business objectives.

This position is not just about managing projects; it’s about inspiring innovation, driving digital transformation, and enabling growth.

Key Responsibilities

• Project Leadership: Lead complex ServiceNow projects, ensuring on-time and on-budget delivery with a focus on quality.
• Strategic Planning: Collaborate with stakeholders to define project scope, objectives, and success metrics that align with organizational goals.
• Solution Design: Work with technical teams to design scalable and innovative ServiceNow solutions tailored to business needs.
• Team Management: Guide and mentor cross-functional teams, fostering collaboration and accountability.
• Risk Management: Identify and mitigate project risks, ensuring smooth execution across all phases of the project lifecycle.
• Stakeholder Communication: Maintain clear, proactive communication with leadership, clients, and team members regarding project progress and deliverables.

Qualifications & Skills

• Proven Experience: 8+ years in project management, with at least 4 years focused on the ServiceNow platform.
• Leadership Abilities: Demonstrated success in managing high-performing teams and delivering complex projects.
• Technical Expertise: Strong understanding of ServiceNow architecture, modules, and integrations.
• Strategic Vision: Ability to align technology projects with business goals and drive measurable outcomes.
• Communication Skills: Exceptional verbal and written communication skills to articulate technical concepts to non-technical stakeholders.
• Certifications: PMP, ITIL, or relevant ServiceNow certifications are a plus.

What We Offer

• A leadership role in a forward-thinking organization.
• The chance to work on cutting-edge technology projects that drive business impact.
• Opportunities for professional growth and development.
• A collaborative and inclusive work culture that values innovation and excellence.

Join us in shaping the future of digital transformation. Your expertise in ServiceNow, combined with your strategic vision and leadership skills, will play a pivotal role in achieving groundbreaking results.