Do you dream of shaping the future of real estate through customer-centric innovation, cutting-edge technologies, and world-class service? At Related Ross, we're on a mission to redefine the way people connect with spaces and communities. As a Summer Analyst in Customer Experience (CX), you'll dive into a transformative experience designed to challenge, inspire, and accelerate your career in the real estate and hospitality sectors.
???? Your Summer at a Glance:
- Collaborate on Transformative Projects: Work alongside industry leaders on high-impact CX initiatives.
- Explore the Future of AI: Research how AI can enhance customer experiences, and present actionable recommendations.
- Create Training Excellence: Design and implement training programs for customer-facing teams across the Related Ross portfolio.
- Data-Driven Decision Making: Support survey initiatives, analyze KPIs, and translate insights into meaningful strategies.
- Event Planning: Assist in the coordination of a dynamic Town Hall meeting for customer-facing team members.
- Relationship Building: Forge strong connections with partners, anticipate guest needs, and host unforgettable tenant experiences.
? What Makes You a Great Fit:
- Academic Pursuit: Currently pursuing a bachelor’s degree in hospitality, marketing, or a related field, with a target graduation date of December 2025 - Spring 2026.
- Passion for Hospitality: You thrive in delivering exceptional experiences and have a heart for service.
- Innovative Problem Solver: Strong critical thinking skills and the ability to navigate ambiguity.
- Effective Communicator: Exceptional verbal and written communication skills.
- Composed Under Pressure: Maintain professionalism and poise in high-pressure situations.
- Tech-Savvy: Proficient in data analysis and eager to explore AI and emerging technologies.
???? Why Choose Related Ross?
- Professional Growth: Gain hands-on experience and mentorship from industry experts.
- Real Estate Immersion: Engage in a speaker series, volunteering events, portfolio tours, and intern-led activities.
- Collaborative Culture: Be part of a dynamic cohort that thrives on innovation and relationship building.
- Community Impact: Help create culturally enriched, well-connected neighborhoods that matter.
???? Requirements:
- Resume must include your expected graduation month/year and GPA.
- Must be eligible to work in the U.S. (no visa sponsorship available).
???? About Related Ross:
We’re dedicated to building inclusive, vibrant communities that foster innovation and connection. Our projects, such as The Square, 360 Rosemary, and One Flagler, have made a transformative impact on the West Palm Beach community. Learn more at Related Ross.
???? Join Us:
Ready to embark on a transformative summer experience? Submit your application and become a part of a company that invests in bold, creative thinkers.
?????????? We Celebrate Diversity:
At Related, we are proud to be an equal opportunity employer. We value diverse backgrounds and experiences, fostering an inclusive workplace where every voice is heard.
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