Disability Business Systems Analyst
Location: On-Site, Pittsfield, MA

Job Description:

At Guardian, we believe in inspiring well-being for all, and we are seeking a Disability Business Systems Analyst to join our dynamic team. This role will allow you to contribute your expertise in business analysis, project management, and technology to enhance the development and management of systems that underpin our Disability Insurance products. As a pivotal member of our team, you will have the opportunity to shape the future of our business technology, support key internal and external stakeholders, and ensure our systems are aligned with business objectives.


What You Will Do:

  • Lead & Coordinate: Drive internal team projects, define scope, break down work into manageable tasks, and estimate effort to ensure timely project delivery.
  • Feasibility Studies: Lead business process improvement initiatives, perform risk assessments, and propose solutions that align with business goals.
  • Stakeholder Management: Build and maintain strong relationships with cross-functional teams (e.g., actuarial, legal, marketing) and vendors to ensure seamless project execution.
  • Gather & Analyze Requirements: Utilize focus groups, interviews, workshops, and document analysis to gather business requirements and define solutions that meet both short-term and long-term objectives.
  • Presentation & Communication: Articulate results and recommendations to senior leadership, ensuring alignment and securing approvals for key initiatives.
  • Drive Technology Integration: Work closely with product teams to define systems solutions that reflect the current technology landscape and prioritize business needs.
  • Project Leadership: Manage multiple projects simultaneously, balancing competing priorities while maintaining focus on delivering high-quality solutions.

What You Have:

  • Skills & Experience:

    • Organizational & Time Management: Excel at managing multiple projects simultaneously and leading teams to success.
    • Strong Analytical & Critical Thinking: Use data-driven insights to solve complex business problems.
    • Leadership Abilities: Lead cross-functional teams, influence decision-making, and drive change across business processes.
    • Communication: Advanced presentation, facilitation, and communication skills to effectively convey ideas and influence stakeholders.
    • Business Acumen: Demonstrated ability to quickly understand business processes and align technology solutions accordingly.
  • Expertise:

    • Experience in business systems analysis and project management.
    • Technology-savvy with a deep understanding of systems and application development.
    • Ability to manage large-scale process changes and support system development projects.
    • Experience with requirement writing, testing, and training.

Why Guardian?

At Guardian, we are dedicated to creating a supportive environment where you can thrive. You’ll have access to:

  • Flexibility & Support: We support both your professional and personal goals, ensuring you can achieve the work-life balance you deserve.
  • Career Growth: Opportunities for skill-building, leadership development, and philanthropic engagement.
  • Inclusive Benefits: Guardian offers a comprehensive benefits package, including health, dental, vision, retirement options, and more. Check out our full benefits here: Guardian Benefits.

Equal Opportunity Employer

Guardian is proud to be an Equal Opportunity Employer and is committed to providing opportunities for all qualified candidates. We celebrate diversity and strive to create an inclusive environment where every individual can thrive.

We are also committed to providing reasonable accommodations for individuals with disabilities to ensure equal access to employment opportunities. If you need assistance or accommodations during the application process, please contact us at applicant_accommodation@glic.com.


Key Skills:

  • Disability Business Systems Analyst