Job Description

About the Role

Are you passionate about optimizing IT workflows and driving digital transformation? We are looking for a ServiceNow Specialist who will play a key role in designing, implementing, and managing IT Service Management (ITSM) solutions. This role is ideal for someone who thrives in a dynamic environment and enjoys solving complex business challenges using the power of the ServiceNow platform.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions tailored to business needs
• Optimize IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) processes
• Collaborate with stakeholders to analyze requirements and translate them into innovative ServiceNow workflows
• Ensure seamless integrations between ServiceNow and other enterprise systems
• Maintain system health, troubleshoot issues, and implement best practices for performance optimization
• Stay updated with the latest ServiceNow features and industry trends

What We’re Looking For

• Proven experience working with ServiceNow in a development or administration role
• Strong understanding of ITSM, ITOM, and ITAM frameworks
• Ability to customize ServiceNow modules, including scripting and automation
• Experience with REST APIs, JavaScript, and other relevant technologies
• Excellent problem-solving skills and a proactive approach to IT service challenges
• Ability to work independently and collaboratively within cross-functional teams

Why Join Us?

• Work on cutting-edge IT solutions that impact businesses globally
• Collaborate with a team of tech enthusiasts and industry experts
• Opportunity to innovate, grow, and advance your career in the ServiceNow ecosystem
• A dynamic and supportive work environment that values continuous learning