Are you ready to revolutionize the way businesses communicate with customers? RCS (Rich Communication Services) is transforming traditional SMS/MMS communication into immersive, interactive customer journeys. At CVS Health, we're at the forefront of this evolution, using predictive analytics and sophisticated audience designs to create memorable, data-driven experiences. Now, we’re looking for an experienced Senior Data Scientist to help shape this future and take RCS to the next level!
As part of our dynamic team, you'll leverage your expertise in experimentation, statistical analysis, and machine learning to deploy large-scale systems that drive impactful customer interactions. You'll collaborate closely with cross-functional teams—internally and externally—ensuring seamless execution of A/B tests and analysis to optimize strategies that truly resonate with customers. Plus, you’ll play a pivotal role in onboarding new tools and methodologies to continuously improve our operations.
What You'll Do:
- Lead with Data: Use your deep expertise in data science, experimentation, and machine learning to design, execute, and evaluate RCS strategies and large-scale systems.
- Collaborate and Innovate: Work hand-in-hand with stakeholders, Machine Learning Engineers, and Data Scientists to deliver breakthrough customer experiences.
- Dive Deep: Perform in-depth analyses to assess the impact of RCS tactics, refine strategies, and optimize customer journeys through data-driven insights.
- Empower Growth: Share your learnings with the team and help drive continuous improvement in both analytics methodologies and business strategies.
What You Bring:
- 5+ years of experience in data science with a strong focus on experimentation and A/B testing.
- 5+ years of hands-on expertise in Python, SQL, and data preprocessing.
- Proven experience in cloud environments, with 2+ years working in platforms like Snowflake or GCP (bonus points!).
- In-depth knowledge of predictive modeling, statistical analysis, and machine learning—especially in causal impact analysis and scaled experimentation.
- A passion for continuous learning and a knack for making complex data understandable for all stakeholders.
Bonus Points for:
- Experience with Generative AI and agentic design.
- A Master’s degree or equivalent expertise in relevant fields such as Mathematics, Statistics, Computer Science, Economics, or Engineering.
Perks & Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health benefits (medical, dental, vision).
- 401(k) retirement savings plan + Employee Stock Purchase Plan.
- Generous paid time off, holidays, and sick leave.
- Employee discounts at CVS and partner brands.
- Access to a wealth of development programs, including free courses and education assistance!
Location: Hybrid in New York City Office
Pay Range: $111,240.00 - $222,480.00 (Base Salary)
If you're excited about leveraging your data science skills to shape the future of customer communication, apply today—the application window closes on 02/06/2025.
CVS Health is an equal opportunity employer and considers applicants with arrest or conviction records in accordance with all applicable laws.
