Job Description

Chewy is on the lookout for a passionate and driven Data Scientist II to join our dynamic team! If you thrive in fast-paced environments and love making data-driven decisions that directly impact customer experience, this is the perfect opportunity for you. As a Data Scientist II, you'll play a crucial role in equipping our Customer Care teams with actionable insights and innovative solutions to continuously elevate the customer and agent experience. From building and deploying models to sharing your insights with cross-functional teams, you’ll be an integral part of the Chewy mission!

What You'll Do:

• Data Collection & Preparation: Gather, prioritize, and ensure the quality and integrity of data from diverse sources to set the foundation for analysis.
• Exploratory Data Analysis: Dive deep into data to identify trends, patterns, and hidden insights using statistical techniques and compelling visualizations.
• Feature Engineering: Enhance model performance by creating, transforming, and selecting new features from existing data.
• Model Development: Apply statistical and machine learning techniques (e.g., regression, classification, clustering) to develop robust models that solve real-world problems.
• Model Evaluation: Measure model performance using relevant metrics like accuracy, precision, recall, and fine-tune models to optimize results.
• Communication: Translate complex data insights into clear, understandable findings and share them with both technical and non-technical stakeholders.
• Visualization & Storytelling: Create engaging visualizations to present data insights and tell a compelling, data-driven story.
• Cross-Functional Collaboration: Partner with product managers, engineers, and business analysts to understand needs and create data-driven solutions that drive business success.

What We're Looking For:

• Bachelor’s degree in Data Science, Statistics, Computer Science, or related field.
• 3+ years of experience as a Data Scientist, with a proven track record of delivering impactful data solutions.
• Proficiency in Python or R, including data manipulation libraries (Pandas, NumPy, etc.).
• Experience with SQL and relational databases to query, manipulate, and manage large datasets.
• Strong grasp of statistical modeling, machine learning, and deep learning algorithms.
• Excellent communication and presentation skills, with the ability to simplify and present complex concepts clearly.

Nice to Have:

• Familiarity with cloud computing platforms (AWS, Azure, GCP, Snowflake).
• Experience with big data technologies (Spark, Iceberg, dbt).
• Familiarity with AWS cloud technologies (Glue, Sagemaker, Athena, Redshift).
• Experience with data visualization tools (Tableau, Streamlit, Text to SQL).
• Knowledge of the retail and e-commerce industry, especially related to customer experience.

Why Chewy?

• Competitive Compensation: Pay range of $91,000—$168,500 USD, depending on experience.
• Generous Benefits: Access to a comprehensive benefits package, including medical, vision, dental, life insurance, critical illness, and accident coverage.
• Parental Leave & Family Services: Parental leave, family services benefits, and backup dependent care.
• Employee Perks: Discounts including 10% off pet insurance and 20% off at Chewy.com.
• Unlimited PTO: Enjoy flexibility with unlimited paid time off (subject to manager approval) and six paid holidays.
• Equity Grants: New hire and annual equity grants.
• Supportive Work Culture: We value diversity and inclusion and are committed to creating an environment where all team members can thrive.

Join Us at Chewy:

Chewy is committed to creating a diverse and inclusive environment where all team members are valued. If you are passionate about data science and making a direct impact in the world of e-commerce and customer care, we’d love to hear from you.

Apply Now and be a part of our innovative, fast-growing team at Chewy!