Job Description

About the Role

Are you a tech-savvy student looking for hands-on experience in IT support? We are seeking a Student Assistant – IT Assistant to join our team in Richmond, CA. This role offers an excellent opportunity to develop real-world IT skills, work with professionals, and contribute to a dynamic technical environment.

As an IT Assistant, you will play a crucial role in providing technical support, troubleshooting hardware and software issues, and assisting with IT projects. This position is ideal for students who are passionate about technology, problem-solving, and continuous learning.

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Assist in installing, configuring, and maintaining IT equipment.
• Support end-users by troubleshooting system problems and providing solutions.
• Help maintain IT documentation, inventory, and system logs.
• Collaborate with the IT team to improve system efficiency and security.
• Assist with software updates, data backups, and other routine IT tasks.

Qualifications & Requirements

• Currently enrolled in a college or university with a focus on Information Technology, Computer Science, or a related field.
• Basic understanding of operating systems (Windows, macOS, Linux) and common software applications.
• Strong analytical and problem-solving skills.
• Ability to communicate technical information effectively to non-technical users.
• Familiarity with networking, cybersecurity basics, and troubleshooting methodologies is a plus.
• Ability to work both independently and as part of a team.

Why Join Us?

• Gain hands-on experience in a professional IT environment.
• Work alongside experienced IT professionals and expand your skill set.
• Flexible work hours to accommodate your academic schedule.
• A collaborative and supportive work culture that fosters learning and growth.